Everest Group

JULY 26, 2022

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Why is razor-sharp solution sizing so critical? Achint Arora.

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

IBM Services

APRIL 4, 2022

Our clients that drive personalization and engagement realize a 20-50% increase in customer satisfaction, net promoter score (NPS) and loyalty while doubling order size. The ability to focus on the right data supporting the right experience is critical, and balancing personalization with respect is also critical.

E-Commerce 69

E-Commerce Retail Right-Sizing Advisory 69

IBM Services

FEBRUARY 24, 2022

Our clients that drive personalization and engagement realize a 20-50% increase in customer satisfaction, net promoter score (NPS) and loyalty while doubling order size. The ability to focus on the right data supporting the right experience is critical, and balancing personalization with respect is also critical.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

IBM Services

FEBRUARY 1, 2024

Especially important is a good understanding of the RACI split around Standard, Additional and Optional Services, along with relevant CAS (Cloud Application Service) packages. To help you achieve no-touch and low-touch operations model.

Advisory 91

Advisory Right-Sizing Infrastructure Costs Retail 91