ChatGPT – Can BFSI Benefit from an Intelligent Conversation Friend in the Long Term?
Everest Group
FEBRUARY 2, 2023
With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries.
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