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Cost-Efficient Customer Service: Quality without the Price

Simplr

In this article, we’ll explore what customer service costs entail and how make efficient improvements without sacrificing quality. This is not a cost-efficient way of approaching customer service training. In fact, here at Simplr, we believe that 90% of customer service interactions will be automated by 2033.

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Private cloud use cases: 6 ways private cloud brings value to enterprise business

IBM Services

billion by 2033, up from USD 92.64 A private cloud is a single-tenant cloud computing model in which all of the hardware and software resources are dedicated exclusively to—and accessible only by—a single organization. Software-as-a-Service (SaaS) allows users to connect to and use cloud-based apps (e.g.,