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Cost-Efficient Customer Service: Quality without the Price

Simplr

In this article, we’ll explore what customer service costs entail and how make efficient improvements without sacrificing quality. This is not a cost-efficient way of approaching customer service training. In fact, here at Simplr, we believe that 90% of customer service interactions will be automated by 2033.

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Private cloud use cases: 6 ways private cloud brings value to enterprise business

IBM Services

billion by 2033, up from USD 92.64 A hybrid cloud unifies public cloud, private cloud and traditional on-premises to create a single, flexible and cost-efficient IT infrastructure. According to a report from Future Market Insights (link resides outside ibm.com), the global private cloud services market is forecast to grow to USD 405.30