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Questions to Ask When Evaluating a Generative AI (LLM) Chatbot Provider

Simplr

At Simplr, we believe that 90% of customer service interactions will be automated by 2033. To prevent this from happening, it’s important to work with a chatbot provider that has a strong data science team and understands how to create a knowledge base that’s specific to your brand.

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Cost-Efficient Customer Service: Quality without the Price

Simplr

In fact, here at Simplr, we believe that 90% of customer service interactions will be automated by 2033. As businesses navigate the ever-changing world of customer service, the use of ChatGPT, generative AI, and large language models (LLMs) is also becoming increasingly important.