Questions to Ask When Evaluating a Generative AI (LLM) Chatbot Provider
Simplr
MAY 2, 2023
At Simplr, we believe that 90% of customer service interactions will be automated by 2033. To prevent this from happening, it’s important to work with a chatbot provider that has a strong data science team and understands how to create a knowledge base that’s specific to your brand.
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