Rising Prominence of Africa in Technical Support and Other Value-added Services
Everest Group
MAY 10, 2022
trillion by 2025 and $2.5 Enterprise buyers of CX services are keen to balance their locations portfolio to manage business continuity risks for nearshore and offshore services. For example, Nigeria released its Nigerian Data Protection Regulation 2019, which is aligned with EU GDPR. Emerging delivery locations in Africa.
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