article thumbnail

Philippines Remains a Global Outsourcing Leader

SourceFit

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

article thumbnail

Philippine BPO Companies to Add 70,000 Jobs in 2018

SourceFit

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). Is outsourcing right for your business?

Jobbing 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Philippine Call Centers to Create 80,000 Jobs

SourceFit

Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). The group projects 4 percent global market growth in 2019. Call Center Growth.

article thumbnail

10 Unique Reasons To Outsource Healtcare To BPO Philippines

Magellan Solutions

It’s also unsurprising why so many businesses consider outsourcing their healthcare contact center services Philippines and to other countries such as: Country. current count of Business Process Outsourcing (BPO) companies. According to Statista (paywall), the global outsourcing market earned $85.6

BPO 52
article thumbnail

What Is Outsourcing? All You Need To Know!

31 West

These refer to three different types of outsourcing: Business Process Outsourcing (BPO) involves getting a third party to handle certain operational functions, e.g., customer services, payroll, accounting, inventory etc. Knowledge Process Outsourcing (KPO) requires more advanced technical skills.

article thumbnail

Companies That Outsource IT Abroad

Magellan Solutions

AB InBev outsourced its IT operations to international outsourcing providers. Commonly known as Shell, this oil and gas company has been named as the third-largest company in the world based on its revenues in 2018. It has partnered with a global outsourcing company to implement a payment solution. .

article thumbnail

What’s The Number?: Analysis Of The Latest Statistics Of The BPO Industry

Magellan Solutions

The Philippines has been a part of the global outsourcing industry. Good things will happen this 2018. There are as many as three newly registered companies every week during the early part of first quarter of 2018. The country is hitting it big in the industry due to its rich potential workforce.

BPO 75