Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

JULY 11, 2021

Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. PROS: Virtual Workforce Professionals has been working with several industries and have a 96% Job Success Score. Virtual Workforce Professionals. Konnektors.

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Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MAY 11, 2021

Lots of consumers lost their jobs because of the pandemic. Although the mortgage rate’s trend is in a downward spiral since 2018, it is on its lowest during the pandemic. The BPO company can assist you in your human resource task. Aside from the services, BPO companies also have top of the line security for your data.

Outsourcing 52

Outsourcing BPO Call Center Banking 52

Magellan Solutions

FEBRUARY 26, 2022

While anyone can hire outsource services, it’s a challenge to find a reliable and proven BPO company as everyone claims to be ‘the best’ or ‘the top’. . Countries are competing to maximize this huge potential to provide quality jobs to its people through outsourcing. Million people working in the BPO sector. They have about 1.1

Outsourcing 40

Outsourcing BPO Government Global Outsourcing 40

Magellan Solutions

JUNE 1, 2021

In December 2018, they found out that 43 percent of email opens were via mobile. What does it mean for Non-voice BPO? So instead of spending time and resources training agents to do their job, why not invest it on a work-ready non-voice customer service team? It is the future of BPO. TALK TO US! contact-form-7].

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Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MAY 21, 2021

Instead, you are sharing a part of it with a BPO company to yield positive results. Here are eCommerce tasks you can let your BPO partner take in: Service. Ecommerce Website Development and Maintenance. By allowing BPO companies to share the responsibilities of taking non-core processes, you are gaining access to various perks.

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Outsourcing BPO Call Center Out-Tasking 52