List of Companies That Outsource Call Centers
Magellan Solutions
MAY 3, 2022
In 2016, some onshore call center workers at Verizon engaged in a seven-week strike in the Philippines. In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Around 3,200 jobs were created in the process on top of the 1,800 jobs created in 2018.
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