Remove 2009 Remove BPO Remove Offshoring Remove Outsourcing
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Canadian Companies That Outsource and Why They Keep on Outsourcing

Magellan Solutions

One of the biggest advantages of globalization is how much easier outsourcing has become. Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. Even the best Canadian players have taken advantage of outsourcing. Toronto Star.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. However, how can you fully maximize the affordability of outsourcing? Average Attrition Rate for the BPO Industry.

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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2009, Magellan Solutions landed a significant contract with AT&T.

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The Role of E-Discovery in the Legal Industry

Magellan Solutions

What is legal research outsourcing? As such, legal research outsourcing is one way to complete the research process. This service is usually outsourced to freelancers or outsourcing companies. With legal research outsourcing, you can focus on building your case. Thankfully, you can outsource the job.

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Manila is 3rd Top BPO Destination in the World

SourceFit

Manila, the Philippines’ capital, is the third leading business process outsourcing (BPO) destination in the world, according to Tholons Inc. The advisory firm recently released its list of 2013 Top 100 Outsourcing Destinations which had India’s Bangalore and Mumbai at first and second place. Manila was at no.

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Philippines BPO Sector Eyes New Markets for Expansion

SourceFit

Manila, Philippines – The local Business Process Outsourcing (BPO) sector is pushing to enter new markets with the aim of reaching untapped customers in United States and potential clients in Asia and the United Kingdom. “Because of the growth in the Asia-Pacific region, there’s now a big demand (for BPO services).

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RP Chosen as World’s Best BPO Destination for 2nd Time

SourceFit

For the second time, the Philippines won the Offshoring Destination of the Year category at the 4th National Outsourcing Association (NOA) Awards held recently at the Park Plaza Riverbank, London. The Philippines , which won the award for the first time in 2007, bested Egypt, Malaysia, Russia and Sri Lanka for 2009.

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