Magellan Solutions

NOVEMBER 7, 2023

They first delegated their technical support in India as early as 2004. Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Future of Sourcing

NOVEMBER 5, 2019

Changing Generational Workforce and Rising Costs. When I started nearly 20 years ago, sourcing costs were much lower. Companies had more flexibility and didn’t have to invest in the capital to do the manufacturing themselves. Companies chose to offshore because they had more affordable access to a 24-hour employee base.

Offshoring 52

Offshoring Manufacturing Reduced Overhead Sourcing 52

Pure Moderation

MAY 21, 2021

The cost of losing business to poor customer service amounts to several tens of billions each year, regardless of the size or sophistication of the organisation. Headquartered in California, Callbox has been helping B2B companies achieve their growth and revenue targets since 2004. Callbox 24/7 customer service.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Amzur

OCTOBER 7, 2021

In the long term, picking the e-commerce platform that is best for your business will present cost savings that may not be immediately apparent. This Canadian-based platform network originated in 2004. Digital River delivers e-commerce, marketing and payment solutions that maximize revenues and reduce costs. Description.

E-Commerce 85

E-Commerce Right-Sizing Sourcing Sales 85