Remove 2004 Remove BPO Remove Labor Costs Remove Shared Services
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When Do You Need to Outsource a Call Center

Magellan Solutions

This setup works well for Microsoft, a leading vendor of computer systems and cloud services. They first delegated their technical support in India as early as 2004. Outsourcing companies incorporate the latest technology into whatever tasks you delegate to them to ensure productivity, accuracy, and cost-effectiveness.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

It is because its BPO is the fastest-growing segment of the IT industry. One of them is the low labor cost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. The deal included services such as IT help desk, desk-side services, and application support.