Magellan Solutions

NOVEMBER 7, 2023

Paypal’s initiative in outsourcing most of its customer service-related tasks not only favors its users, but it’s also a smart move for them to save on labor costs while providing job security to employees worldwide. Join the countless successful businesses that have benefited from our top-notch outsourcing services.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MAY 3, 2022

The financial institution has its shared services and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. The lower labor costs in developing countries make it possible.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The financial institution has its shared services and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. The lower labor costs in developing countries make it possible.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

MARCH 4, 2020

It is because its BPO is the fastest-growing segment of the IT industry. One of them is the low labor cost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. The deal included services such as IT help desk, desk-side services, and application support.

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64