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When Do You Need to Outsource a Call Center

Magellan Solutions

NOVEMBER 7, 2023

This setup works well for Microsoft, a leading vendor of computer systems and cloud services. They first delegated their technical support in India as early as 2004. Join the countless successful businesses that have benefited from our top-notch outsourcing services.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

MARCH 4, 2020

One of them is the low labor cost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. While a shared-services center in Bangalore provides back-office services to Oracle subsidiaries. In 2004, Telstra earned the ire of the government and trade unions.

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Outsourcing Call Center E-Commerce BPO 64
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