Microsourcing

OCTOBER 18, 2023

In today's highly competitive business landscape, medium to large organizations are constantly challenged to optimize costs while maintaining operational excellence. This blog offers the right formula to help you achieve precisely that.

Outsourcing 52

Outsourcing 52

Simplr

JUNE 5, 2023

As more businesses look to cut costs wherever possible, especially within CX, it presents challenging questions for management: Is outsourcing to a legacy call center sustainable anymore? Can you reduce customer service costs without sacrificing the quality of your customer’s experience? Is customer service a cost center?

Customer Service 98

Customer Service Efficiency Call Center Service 98

31 West

SEPTEMBER 12, 2022

An Outsourced IT Help Desk. An Outsourced IT Help Desk. Should You Consider Outsourcing or Maintaining an In-House Service Team? In order to prevent a reduction in business productivity, IT service desk representatives must address employee issues within a predetermined time range. What Exactly is An IT Help Desk?

Outsourcing 130

Outsourcing Software Out-Tasking Right-Sizing 130

Obobo

DECEMBER 17, 2021

Such costs can accumulate, especially if they are not properly managed. A top priority for every business should be procurement savings, however identifying the best method for reporting and assessing cost savings is challenging for many businesses. No hidden costs. Cost Reduction vs. Cost Avoidance.

Strategic Sourcing 52

Strategic Sourcing Finance Software Out-Tasking 52