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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

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Why All the Hype around RPA?

AH Anderson Consulting

Many tools (or methodologies) throughout the years have enabled achievement of these goals including Shared Services, Lean Six Sigma, Global Business Services (GBS) and maybe the most impactful, Technology Automation. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA).

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5 Change Management Best Practices for RPA

Automation Anywhere

Do you know that a lack of effective change management is the leading cause of Robotic Process Automation (RPA) failure? According to the Global IA Report by the Shared Services and Outsourcing Network (SSON), 44% of enterprises—a plurality—reported that was the case. What is change management?

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

Bosch – Winner, Purchase-to-Pay – Procure-to-Order Automation Including Guided Procurement. The system integrates more than 50 ERP systems and standardizes processes for more than 300 company codes. important building block of the company is the implementation of seamless and digitized end-to-end processes.