Perficient Digital Transformation
JULY 19, 2023
By automating these processes, carriers can significantly reduce operational costs and improve efficiency. The mix of different types of new data sources and AI will be a powerful combination that today is in its infancy. This not only enhances customer satisfaction but also frees up staff to focus on more complex tasks.
IBM Services
SEPTEMBER 19, 2023
Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions. CSPs can take advantage of watsonx.ai
Capgemini
FEBRUARY 28, 2024
The case for automation is clear: it will increase efficiency, lower the total cost of ownership – the list goes on. Telcos know that they need to move towards an automated and efficient network if they want to support agile service innovation and delivery on a competitive level.
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