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CPG GBS Leadership Exchange: Journey to the Future of GBS | CPG GBS Leadership Community Event

Everest Group

Conversations will cover key imperatives across areas such as talent employability, service innovation, the future of work, and more. Rohitashwa Aggarwal Partner Everest Group Jimit Arora Partner Everest Group Deborah Kops Sourcing Change, Principal Everest Group REQUEST TO ATTEND

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Confidential Containers with Red Hat OpenShift Container Platform and IBM® Secure Execution for Linux

IBM Services

In brief, Red Hat OpenShift is the leading hybrid cloud application platform built on open-source innovation designed to build, deploy and run applications at massive scale, wherever you want. Hybrid cloud is also forcing a significant rethinking of how to secure and protect data and assets.

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The Ultimate Supplier Performance Evaluation Checklist

Obobo

Payment terms A flexible payment process offers sourcing organizations much more flexibility than rigid payment terms. Innovation Those suppliers who put innovation at the center of their offerings are more likely to succeed in the long run than those who are not interested in it.

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10 Types of Innovation: What Is It, Examples, and How To Use It

Planergy Software

Experience Service Innovations Service innovation is about making your products or services more enjoyable, easier to use, or improving their value. Chewy, an online pet supply store, is known for its stellar customer service. Its green sourcing process tracks the environmental impact of making products.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

Global sourcing and vendor management CoE: The goals of global sourcing and vendor management within organizations are often changing to keep up with market trends. This CoE provides CEOs with needed processes, insight, and agility to manage their sourcing and vendor models as market trends fluctuate.

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How Can Regional Insurance Carriers Harness the Power of AI?

Perficient Digital Transformation

The mix of different types of new data sources and AI will be a powerful combination that today is in its infancy. For instance, AI can identify patterns in customer behavior and predict potential risks, allowing carriers to proactively mitigate them.

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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions. CSPs can take advantage of watsonx.ai