Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work. That’s an 80% cost reduction.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Magellan Solutions

MAY 3, 2022

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Prudential Financial, a Fortune 500 company, provides financial, insurance, and investment management services to individuals and institutions in more than 40 countries.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Prudential Financial, a Fortune 500 company, provides financial, insurance, and investment management services to individuals and institutions in more than 40 countries.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Mercans

FEBRUARY 8, 2023

Quick Operations – Employees can also complete several tasks within a short time frame due to SaaS integration’s convenience. Process Automation – SaaS integration helps automate tasks that are otherwise time-consuming and difficult to perform manually.

Payroll 52

Payroll Out-Tasking Right-Sizing Software 52