Magellan Solutions

MARCH 5, 2023

Call centers crowd the metropolitan, creating jobs for millions of Filipinos. Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them. What Is a Shared Service Center?

Shared Services 98

Shared Services Service BPO Business Process Outsourcing 98

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Magellan Solutions

MAY 3, 2022

AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

AH Anderson Consulting

JANUARY 17, 2017

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Processes most suitable for RPA tend to reside in shared services or its more progressive partner Global Business Services, and other back office areas of companies.

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Magellan Solutions

MAY 6, 2020

AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

MARCH 20, 2020

They even incentivize their top performing agents to motivate them with their jobs. When you outsource your order taking service to a call center, you can give a better experience to your customers. Reduced costs. Offshore outsourcing destinations cost cheaper.

Call Center 52

Call Center BPO Outsourcing Customer Service 52