Magellan Solutions

MARCH 27, 2023

8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. The success of an organization depends on how important it is to take these factors into consideration before outsourcing. You should base your decision on which one offers the finest customer service.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Utility Sector.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

JUNE 14, 2021

Is it more practical to hire seasonal employees in retail call center outsourcing ? It is a given fact that outsourcing can help you save money in the manpower sector. Which is why many eCommerce businesses prefer a retail call center outsourcing. Let’s find out: Pros: You can maximize your budget only when you need it.

Call Center 40

Call Center Retail Outsourcing BPO 40

Magellan Solutions

MAY 6, 2020

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Utility Sector.

Call Center 52

Call Center Outsourcing Offshoring Banking 52