Magellan Solutions

JANUARY 22, 2024

One of the challenges you may have is how can they do it with limited resources. The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions. Historically used by industrial firms, BPO now applies to many industries.

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Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

MARCH 27, 2023

8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. The success of an organization depends on how important it is to take these factors into consideration before outsourcing. Why do Businesses Outsource?

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Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

NOVEMBER 6, 2020

Are you thinking of outsourcing some of the tasks in your law firm? But the global outsourcing industry is vast. During your search, you might have encountered acronyms for different types of outsourcing, such as BPO, KPO, and LPO. In BPO, there is a wide range of tasks that you can outsource.

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BPO Offshoring Outsourcing Call Center 45

Magellan Solutions

MAY 3, 2022

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Ready to outsource? Wells Fargo & Co.

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Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. Ready to outsource? Wells Fargo & Co.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

JULY 5, 2021

To cap it all off, they’re executing all their work using these five effective steps: Grasp of the global outsourcing business . Learn legal and business framework of outsourcing. Understanding of human resource and recruitment approaches . Specialized knowledge and experience of the outsourcing industry .

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Call Center BPO Outsourcing Customer Service 40