Magellan Solutions

MAY 16, 2024

Imagine having a dedicated team of trained agents to handle all customer inquiries and support, representing your brand professionally and cost-effectively. Understanding the pricing structures and models behind outsourced call centers is the key to unlocking this game-changing advantage.

Call Center 52

Call Center Outsourcing Flexibility Customer Service 52

Intugo

JUNE 19, 2023

Simply put, the definition of outsourcing is the practice of obtaining goods and services from an outside provider. This practice is most commonly used in industries with a labor shortage for particular positions or where the labor cost is too high—for example, software developers or designers. Why do companies outsource?

Outsourcing 52

Outsourcing Labor Costs Nearshoring Offshoring 52

Magellan Solutions

MARCH 13, 2024

Focus on Key Projects Companies can concentrate on their main strengths and strategic objectives by outsourcing non-essential tasks. Cost Savings Tapping into lower labor costs in offshore regions allows companies to reduce expenses and improve their bottom line. It provides flexibility and cost control.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105