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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Delegating tasks to external parties can significantly impact your business. Both offshoring and outsourcing provide businesses with access to global talent, cost savings, and the ability to focus on core competencies, giving them a competitive edge. It’s like tapping into a global talent network while saving costs.

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List of Companies That Outsource Call Centers

Magellan Solutions

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. American Express.

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Companies That Outsource Call Center Operations

Magellan Solutions

The management believed that it would help the company in reducing costs while maintaining and enhancing the quality of customer service. American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. American Express.