article thumbnail

Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Delegating tasks to external parties can significantly impact your business. Both offshoring and outsourcing provide businesses with access to global talent, cost savings, and the ability to focus on core competencies, giving them a competitive edge. It’s like tapping into a global talent network while saving costs.

article thumbnail

List of Companies That Outsource Call Centers

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. This multinational corporation also offers food services and facilities management. The lower labor costs in developing countries make it possible.

article thumbnail

Companies That Outsource Call Center Operations

Magellan Solutions

American Express (Amex), an American multinational financial services corporation, outsourced its customer services and other back-office tasks to the Philippines. This multinational corporation also offers food services and facilities management. The lower labor costs in developing countries make it possible.