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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

Explore commerce consulting services Creating seamless experiences for skeptical users It’s been a swift shift toward a ubiquitous use of AI. According to a recent report from the IBM Institute for Business Value , half of CEOs are integrating generative AI into products and services.

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Navigating Store Fulfillment Challenges

Perficient Digital Transformation

The introduction and expansion of same-day delivery services have particularly spotlighted the intricate balance between customer expectations and operational feasibilities. Perficient often advises in this space and encourages organizations not to over-engineer the process around store pick-pack.

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MTTR vs. MTBF: What’s the difference?

IBM Services

It could be intangible software, like an IT service network that has accumulated enough bugs to break an important feature, sending developers scrambling for a fix. Today, large organizations use Computerized Maintenance Management Systems (CMMSs) to help them manage their maintenance processes.

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CMMS vs. EAM: Two asset management tools that work great together

IBM Business Partners

Energy companies rely on uninterrupted power supplies, airlines aim to ensure passenger safety, hospitals must provide quality patient care, haulage companies need up-to-date data on spare parts to maintain service levels. Other features like vendor and inventory management, reporting, analysis (e.g.,