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IBM and Adobe partnership: Advancing customer experience transformation

IBM Services

IBM is helping to leverage this platform to drive market-leading business outcomes with the IBM iX® Experience Orchestrator , an open-source framework of components and connectors. Enterprise work management Today’s customer service teams need to work more quickly and efficiently to keep up with customer demands.

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CMMS vs. EAM: Two asset management tools that work great together

IBM Business Partners

They typically include modules for tracking employees and equipment certifications (resource and labor management), data storage on individual assets like serial numbers and warranties (asset registry), and task-related activities like work order numbers and preventive maintenance schedules (work order management).