NoonDalton

APRIL 24, 2024

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management.

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

Perficient Digital Transformation

FEBRUARY 19, 2024

This article delves into the nuances of how orders are picked and packed in stores across different fulfillment options—pickup in store, same-day delivery, and ship to customer—and the strategic pivots required to meet these demands without compromising efficiency.

Retail 52

Retail Inventory Management Labor Costs Design 52

Anexa

JANUARY 30, 2023

E-Commerce Solutions Another advantage of post-pandemic economic trends is the ability of brands to manage the inventory of both their digital and bricks and mortar stores through e-commerce technology. Order management and real-time stock updates benefit businesses and ultimately can play a role in delivering great customer satisfaction.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52