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Five ways generative AI can help retailers improve the automotive customer experience

Capgemini

This information can improve vehicle order management decision-making for the OEM and the dealer to ensure the right vehicle is available at the right time for the customer. The offer can be enhanced with a tailored sales incentive or easy add-ons like insurance to meet the customer’s expectations based upon their profile.

Retail 52
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50+ RPA use cases

Hyland

To avoid the reduced efficiency, security and accuracy that can result from trying to tackle too many use cases too quickly, it’s important to implement RPA in the right places, in the right order. Increase accuracy and efficiency. Order to cash, including quote management; order retrieval; and invoicing.