Perficient Digital Transformation

NOVEMBER 6, 2023

Choosing the Right Solution: ERP vs. Order Management for Supply Chain and Customer Support In today’s complex business landscape, efficiently managing your supply chain and providing excellent customer support are critical to staying competitive and meeting customer expectations.

Supply Chain Management 52

Supply Chain Management Order Management Inventory Management Customer Support 52

Perficient Digital Transformation

OCTOBER 20, 2021

BWG Connect, Perficient, IBM and Adobe invite you to participate in an engaging roundtable discussion, Enhancing the Commerce Experience: From Order Capture to Order Fulfillment on October 27 at 1:30 PM ET. Automated order processing accelerates the buying process by improving operational efficiencies such as delivery times and cost.

Order Management 69

Order Management Automation Sales Efficiency 69

Perficient Digital Transformation

JUNE 27, 2023

Additionally, it allows you to leverage the existing infrastructure of the marketplace to manage additional orders seamlessly. At Perficient, we have successfully integrated different Order Management products with marketplaces like Amazon, eBay, Walmart, and Farfetch.

Order Management 52

Order Management Retail Customer Service Customer Support 52

Perficient Digital Transformation

SEPTEMBER 12, 2023

AI technologies are already on a path to magnify gains in productivity, efficiency, and adaptability. Incorporating generative AI into order management systems can bring tremendous benefits. Below are various order management use cases that businesses can explore and incorporate generative AI.

E-Commerce 52

E-Commerce Order Management Reduced Overhead Inventory Management 52

Automation Anywhere

DECEMBER 16, 2020

Manufacturers have always and continue to invest significant time and money to try and ensure that these resources are utilized as efficiently and effectively as possible. The diagram below summarizes the core processes in the supply chain management process. First it is very high volume. First, there’s AI-based data processing.

Automation 97

Automation Supply Chain Management Order Management Manufacturing 97

IBM Services

FEBRUARY 28, 2024

Now, sourcing and procurement professionals are reaping the rewards of such automation: streamlining workflows, boosting the bottom line and finding efficiencies. Sourcing teams are automating processes like data analysis as well as supplier relationship management and transaction management.

Sourcing 101

Sourcing Supply Chain Management Strategic Sourcing Automation 101

Magellan Solutions

APRIL 11, 2024

These agents can offer personalized guidance and solutions tailored to each merchant’s needs, ensuring a smooth and efficient e-commerce experience. Types of Customer Inquiries Handled With Shopify telephone support, you can get assistance with a wide range of queries, such as: Technical issues (e.g.,

BPO 95

BPO E-Commerce Service Order Management 95

Perficient Digital Transformation

OCTOBER 14, 2021

Retailers are turning to modern supply chain systems, specifically order management, to determine how to manage inventory, visibility, and supply production. Digital Analytics in Order Management. Prior to the pandemic, organizations heavily relied on ERPs to streamline order fulfillment.

Supply Chain Management 69

Supply Chain Management Order Management Retail Analytics 69

IBM Services

MARCH 30, 2023

But without real-time reliable views of inventory, shipments and automated order orchestration processes, retailers are unable to deliver on order promises. Order management platforms must provide businesses with options that allow for flexibility and agility in both capabilities and deployment.

Order Management 82

Order Management Flexibility Management Retail 82

IBM Business Partners

JUNE 5, 2023

The primary purpose of a work order is to keep everyone within the maintenance operation abreast of the workflow, which ultimately helps the organization organize, communicate and track maintenance work more efficiently. Post-completion analysis also helps team members identify any tasks they missed or need to revisit.

Management 69

Management Order Management Out-Tasking Facilities Management 69

Groove Technology

JUNE 8, 2023

Productivity: The framework offers a range of built-in features and tools that make development faster and more efficient. E-commerce web development: E-commerce websites require complex functionality such as payment gateways, shopping carts, and order management systems.

E-Commerce 130

E-Commerce Software Design Order Management 130

Perficient Digital Transformation

FEBRUARY 13, 2024

Today’s best-in-class D2C and B2B service leaders master customer loyalty to boost client spending all the while reducing costs through greater efficiency. OEMs will need to modernize their order management system and create scalable programs that provide every customer with easy, secure checkout options and fast delivery options.

Sales 52

Sales Order Management Reduced Costs Manufacturing 52

Simplr

JULY 14, 2023

Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot. In the first phase, Solo Stove rolled out our intent-based bot to help with inquiries tied to order management, FAQs, and policy questions.

Retail 52

Retail Order Management Efficiency Customer Service 52

Perficient Digital Transformation

APRIL 13, 2023

In the world of B2B commerce, businesses require advanced software solutions to manage their complex processes and workflows efficiently. By leveraging the platform’s inventory management capabilities, businesses can efficiently manage their stock, ensuring a seamless customer experience and preventing stock shortages.

Inventory Management 64

Inventory Management Sales Accounting Collaborations 64

IBM Business Partners

JUNE 30, 2023

Blockchain for supply chain can help retailers address consumer demands for speed, convenience and social accountability, increase operational efficiency, and optimize inventory. Earn trust, build loyalty, and demonstrate that you can not only deliver products, but a more sustainable future.

Retail 61

Retail Order Management Streamline Operations Flexibility 61

IBM Services

APRIL 20, 2023

For this reason, it’s worth examining how efficient the sourcing process is, how to control maverick buying and reduce revenue leakage and how to create a standardized buying experience across the organization. Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S.

Automation 68

Automation Co-Sourcing Finance Right-Sizing 68

Perficient Digital Transformation

JULY 25, 2023

This includes order management, inventory management, pricing and promotions, customer segmentation, and more. By tailoring these processes to your business needs, you can improve efficiency and provide a personalized experience to your customers.

E-Commerce 97

E-Commerce Inventory Management Streamline Operations Order Management 97

Perficient Digital Transformation

NOVEMBER 28, 2023

The Power of Heuristics In the realm of Order-Management Solutions (OMS), the use of heuristics has long been a reliable and common approach, especially in scenarios where simplicity and a well-defined strategy prevail.

Order Management 52

Order Management Efficiency Customer Service Design 52

Perficient Digital Transformation

FEBRUARY 19, 2024

This article delves into the nuances of how orders are picked and packed in stores across different fulfillment options—pickup in store, same-day delivery, and ship to customer—and the strategic pivots required to meet these demands without compromising efficiency.

Retail 52

Retail Inventory Management Labor Costs Design 52

IBM Business Partners

JUNE 30, 2023

IBM Consulting helps the world’s leading Automotive and Manufacturing companies like Toyota design and build intelligent, resilient and sustainable automotive supply chains that accelerate sustainable growth, boost efficiency, and deliver the next generation of mobility solutions.

Manufacturing 64

Manufacturing Inventory Management Reduced Costs Order Management 64

IBM Business Partners

JUNE 30, 2023

Supply chain woes are also impacting the speed and efficiency with which this equipment-heavy industry can repair vital machinery. ​ IBM Sterling Intelligent Promising is a part of the Sterling Order Management which earned multiple market leadership awards as recognized by G2 , including 1st in OMS Spring 2023 Report.

Manufacturing 69

Manufacturing Analytics Order Management Automation 69

Everest Group

NOVEMBER 15, 2022

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. Market Insights™ Automation Potential of Order Management and Fulfillment Processes. Learn More. Learn More. Learn More.

Robotics Process Automation 52

Robotics Process Automation Automation Order Management Healthcare 52

Perficient Digital Transformation

OCTOBER 5, 2021

Streamlined and simplified transaction data entry to minimize risk of entry error which could impact tax processing, Improved the accuracy and efficient of their sales tax calculation for Receivables Invoices. Tax Links At Work. Strengthened and standardized controls that impacted tax processing and reporting.

Automation 69

Automation Sales Data Entry Order Management 69

SEBPO

DECEMBER 21, 2023

Looking to 2024, our team is eager to share event takeaways where automation continues to take center stage, and innovation meets efficiency. Controlling Your Destiny Handy attended the “How Do We Make Automation Work for Us” session and identified savings, efficiency, and quality as the main benefits of automating.

Automation 52

Automation Out-Tasking Sales Regulations 52

Simplr

JULY 14, 2023

Simplr’s fully managed service freed up Solo Stove’s internal resources from having to manage their chatbot. In the first phase, Solo Stove rolled out our intent-based bot to help with inquiries tied to order management, FAQs, and policy questions.

Retail 52

Retail Order Management Customer Service Managed Services 52

IBM Services

JANUARY 26, 2024

Figure 1: Day 0 Service Design Process – Design of Service Assets Service instantiation occurs when the service order arrives, following a subscriber request. Today in CSPs the service order typically arrives over the TMF 641 interface from the service order manager (SOM).

Automation 101

Automation Engineering Design Order Management 101

Obobo

FEBRUARY 26, 2023

Inventory management is a critical component of any successful business. How you manage your inventory can make or break whether or not you turn a profit. Luckily, there is now a powerful and efficient tool available to help businesses manage their inventory: codp. What is Codp?

Inventory Management 40

Inventory Management Management Sales Order Management 40

31 West

SEPTEMBER 7, 2022

Utilizing a managed service provider for on-site IT help desk services often involves the provider managing each engagement from beginning to end. The process is far more streamlined as a result, with the provider being in charge of tech dispatch and scheduling, work order management, and communication after a task is finished.

Managed Services 130

Managed Services Management Service Out-Tasking 130

IBM Business Partners

AUGUST 4, 2023

A computerized maintenance management system (CMMS) is a type of facility management software that maintains a comprehensive database of information about an organization’s maintenance operations, helping maintenance workers do their jobs more efficiently and enabling managers to make smarter decisions.

Healthcare 57

Healthcare Inventory Management Out-Tasking Facilities Management 57

Groove Technology

AUGUST 1, 2022

As a result, logistics will become more refined and rapid, altering how materials, goods, freight, sales orders, inventory, and production are managed. As efficiency and speed become more critical, logistics must adopt a new approach to deal with rising demand and process complexity. Order Management.

Software 130

Software Supply Chain Management Automation Manufacturing 130

Magellan Solutions

JUNE 10, 2021

Order Management and Processing Outsourcing is known for its many names such as Order Taking Service and Order Recording process, but they are all the same. At the core of its definition is Order Management which is very popular term to restaurants, retails and manufacturing companies. Description.

Customer Support 52

Customer Support Outsourcing Call Center Service 52

Capgemini

OCTOBER 4, 2022

Invariably, not all organizations have an application landscape that enables the measurement of business process efficiencies due to application ecosystems that have grown disjointed through M&A activity (or are populated by legacy applications).

Order Management 52

Order Management Operational Costs Design Efficiency 52

Automation Anywhere

NOVEMBER 25, 2020

This helped them not only process their email volume in an efficient way but also get a readout/summary on the content of the emails without having to go through each one. Order management. Automation saved them time and allowed employees to focus on the emails that were most important to the business.

Automation 98

Automation Robotics Process Automation Out-Tasking Analytics 98

Perficient Digital Transformation

SEPTEMBER 19, 2023

It also promises to make application building safer and more efficient by using machine learning to identify and mitigate security risks, and provide developers with tools to build more secure applications.

Out-Tasking 59

Out-Tasking Order Management Marketing Manufacturing 59

Obobo

JANUARY 13, 2023

This can help companies improve their customer experience, create efficiencies in their operations, and ensure that products are delivered on time. In this blog post, we’ll explain what maverick order tracking is and how it can be beneficial for businesses. What are the benefits of using Maverick Order Tracking?

Supply Chain Management 40

Supply Chain Management Retail Data Entry Streamline Operations 40

Simplr

JUNE 14, 2023

What else you need to know: Intent-based bots vs. Gen AI bots While a decent intent-based chatbot can answer basic, one-touch inquiries like order management, FAQs, and policy questions, LLM chatbots can tackle more complex, multi-touch questions. Resulting in happier customers and a more efficient business overall.

Retail 52

Retail Company Focus Sourcing Order Management 52

IBM Business Partners

JULY 27, 2023

The oil and gas industry remains an integral part of the energy landscape, but it faces a number of modern challenges, including volatile market conditions, expanding environmental regulations and the growing need for operational efficiency. It offers a holistic view, providing critical data about asset condition, location and efficiency.

Inventory Management 57

Inventory Management Risk Management Risk Management Regulations 57