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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

At the same time, the country’s focus on integrating environmental, social, and governance (ESG), and diversity, equity, inclusion, and belonging (DEIB) elements further enhance its appeal to companies today.

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Navigating COP28: Insights on the Evolving Landscape of Sustainability | Blog

Everest Group

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing. This is a theme prominent not just at an enterprise level, but also at an international level.

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The Business Benefits of Impact Sourcing: Beyond Social Good

NoonDalton

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. For us, Impact Sourcing isn’t a peripheral activity but a core part of our operational strategy.

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Unlock a New Source of Value Creation – Integrate Sustainability into the GBS Charter to Help BFS Firms Realize Their ESG Goals | Blog

Everest Group

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

In 2022, GBS leaders will look at adjusting their leadership, governance, operating, and talent models to ensure career growth and preserve productivity. As GBS leaders rethink cost and talent strategies in 2022, what actions should they consider today and in the coming months to continue delivering value?

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The Role of ESG in IT Services Pricing: Is There a Case for a Green Premium?

Everest Group

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Developing carbon-efficient software has never been a core objective. Green software.

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