Magellan Solutions

AUGUST 4, 2021

For years, the industry significantly contributed to the country’s Gross Domestic Product (GDP). . million Filipinos are currently employed in the industry (Contact Center Association of the Philippines (CCAP)). No wonder the call center ph industry remains to be the ‘sunshine industry’ through the years. . At present, 1.4

Call Center 52

Call Center Outsourcing Customer Service Out-Tasking 52

Magellan Solutions

AUGUST 4, 2021

BPO Philippines is making use of innovative technologies like AI, machine learning, speech analytics and especially predictive analytics. BPO companies in Metro Manila use these technologies to improve customer support experience, boost agent productivity, and efficiency. . Application #3: Success Prediction of a Follow Up Call.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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Speaker: Hannah Testani, CEO of Intelligent Audit

The future of the supply chain industry will take the emotion out of decision-making by leveraging innovative technology to transform raw data into actionable intelligence. Hannah Testani will teach us more about: How technology will transform and digitize the supply chain and what impacts we’ll see going forward.

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

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