IBM Services

JANUARY 16, 2022

To continue driving sales while still meeting customer and employee satisfaction, Party City needed to simplify their ordering and purchasing processes to provide seamless services to its online and in-store customers. “The The usual in-store foot traffic was temporarily modified.

Retail 62

Retail Reduced Overhead Order Management Finance 62

NoonDalton

APRIL 24, 2024

These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management. These advantages are designed to align with the dynamic needs of modern eCommerce businesses, ensuring they can thrive in a competitive digital marketplace.

Customer Service 52

Customer Service Outsourcing Service Labor Costs 52

IBM Services

JANUARY 6, 2022

To continue driving sales while still meeting customer and employee satisfaction, Party City needed to pivot by simplifying ordering and purchasing processes and offering seamless services to its customers. “The They also changed the way they shopped. Delivering greater value while increasing conversion rates.

Retail 55

Retail Reduced Overhead Finance Order Management 55