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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. However, how can you fully maximize the affordability of outsourcing? Intermediate agents – 20%.

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Advantages of Different Set Up Outsourcing Philippines

Magellan Solutions

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the philippines according to our existing clients. With staff offshoring, you are still the boss.

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Start Outsourcing Your BPO in The Philippines

Magellan Solutions

The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing.

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The Basics of BPO For Companies That Outsource To Philippines

Magellan Solutions

Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Dedicated Offshore Center. Also called an offshore shared service.

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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

Enterprise (Business-to-Business) technical support is one such area where buyers and service providers are proactively investing in Africa. We have noted several new technical support locations being set up in Sub-Saharan Africa by third-party outsourcing providers serving European and other English-speaking global markets.

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