Magellan Solutions

JUNE 15, 2021

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. However, how can you fully maximize the affordability of outsourcing? Managers – 6%.

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Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the philippines according to our existing clients. With staff offshoring, you are still the boss.

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Magellan Solutions

FEBRUARY 5, 2021

As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Hybrid Model.

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Magellan Solutions

MAY 17, 2021

Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Dedicated Offshore Center. Also called an offshore shared service.

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Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS). trillion by 2025 and $2.5

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