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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. Many models of outsourcing services have emerged throughout recent years. Outsourcing services can refer to a wide range of tasks. Lower costs spell good news for employees. What Do BPO Companies Do?

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. Cheaper labor and operational costs. billion by 2022. Dasmariñas City. Malolos City.

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Boosting Your Business’ Productivity with Offshore Staffing

Magellan Solutions

You can spend less on personnel and infrastructure costs by hiring great talents. When you avail offshore staffing services, you get to cut costs on the employee’s training, management, and other benefits. The burden on infrastructure and other e-commerce service costs are even slashed in the list.