Anexa

NOVEMBER 24, 2023

The recent micro-store phenomenon introduces opportunities for retailers and e-tailers to improve customer (CX) and employee experience (EX). Reduced Overhead Micro-stores reduce overhead with smaller square footage for rent and fewer staffing requirements. Reach out to Anexa today.

Retail 52

Retail Reduced Overhead E-Commerce BPO 52

Perficient Digital Transformation

SEPTEMBER 12, 2023

As AI evolves, generative AI models are sweeping to attract e-commerce business. Interactive customer service Generative AI models can perform NLP tasks, such as providing responses to customer interactions in a streamlined and automated manner.

E-Commerce 52

E-Commerce Order Management Reduced Overhead Inventory Management 52

Influx

JUNE 27, 2021

Customers in any industry, from ecommerce to SaaS, love solutions delivered with a human touch in real-time. When customers seek answers, advice, or resolutions, live chat delivers customer service where it’s needed most at the first contact. But not every business can set up a dedicated customer support team.

Sales 52

Sales Customer Service Outsourcing E-Commerce 52

Magellan Solutions

JUNE 14, 2023

Customer Service Virtual assistants provide support services, such as answering questions, resolving issues, and processing returns. They can help implement marketing and sales, such as generating leads, following up with potential customers , and closing deals. A small e-commerce store in Los Angeles hired a VA.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Magellan Solutions

MARCH 26, 2020

Customer service-related tasks. Platforms such as Facebook, Instagram, and Twitter are perfect for e-commerce stores while LinkedIn works best for business-to-business transactions. Customer Service-Related Tasks. Deliver good customer service. Good customer service means being available 24/7.

Sales 52

Sales Out-Tasking E-Commerce Reduced Overhead 52