Pure Moderation

MAY 21, 2021

The company specializes in a range of services, from content moderation to data management, but their customer service outsourcing features a stronger focus on end-users and customers, rather than B2B Sales. Retail and eCommerce customer support – Retain your customers and keep them coming back for more.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

NoonDalton

SEPTEMBER 20, 2021

This model leaves many operational, developmental, support, and sales-based duties to be taken on by remote teams. This will reduce overhead costs, boost productivity, and ensure that the company focuses its attention on growth rather than placing unnecessary pressure on overburdened internal staff. . Customer Support.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Magellan Solutions

MAY 19, 2023

BPM allows companies to enhance the quality of their services and goods. Businesses can be more flexible and adaptable to changes and shifting customer needs. Example #2: Software development companies that use BPM adopt project management tools. By improving business processes, companies can adapt quickly to changes.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Magellan Solutions

JUNE 18, 2020

FinTech outsourcing is a business strategy employed by financial technology companies. Here, a company hires a third party service provider to handle part of their operations. This move helps them reduce the workload for their in-house team, and lets the company focus on core activities. Multilingual support.

Outsourcing 52

Outsourcing Call Center BPO Right-Sizing 52

Magellan Solutions

AUGUST 10, 2021

BPO Companies in Metro Manila Reduce the Waiting Time for Customer Calling your Business. 7 out of 10 of your customers get extremely frustrated every time they’ve been on hold for more than 5 minutes. As you can see, there’s only one BPO company who managed to remain consistent in the top 5. Customer Support Outsourcing.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MAY 28, 2019

And sometimes, temporary employees don’t always live up to your company’s expectations. So by partnering with an outsourcing company, it lets your company focus human resources on where it needs the most. It can be about an inquiry, a product issue, a refund, a need for support or assistance, and more.

Outsourcing 75

Outsourcing Call Center BPO Business Process Outsourcing 75