capabilities transformation how-we-help-clients mckinsey-transformation-events 
IBM Services
OCTOBER 30, 2023
In today’s digital age where data stands as a prized asset, generative AI serves as the transformative tool to mine its potential. Concurrently, McKinsey points out high expenses limit AI integration in 23% of organizations. Integration and financial constraints : Merging AI with current systems is intricate.
Perficient Digital Transformation
APRIL 3, 2023
McKinsey reports that personalization delivers a positive customer experience generally yielding 20% higher customer satisfaction rates. In this blog post, we discuss how to identify communication channels and technologies to deliver the right message at the right time. How do customers want to interact with my business?
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