Magellan Solutions

SEPTEMBER 10, 2020

This is where multilingual call center services can help. With a multilingual call center, you can provide call answering services in your customer’s native language. What is a multilingual call center? A multilingual call center is composed of agents who are fluent in a wide variety of languages.

Call Center 52

Call Center Offshoring E-Commerce BPO 52

Magellan Solutions

JULY 8, 2021

Top Contact Center Outsourcing Companies & The Challenges Faced From The Risks. There’s no doubt that COVID-19 has disrupted call center services outsourcing operations on multiple levels. Challenges Of Contact Center Outsourcing Services And How Magellan Solutions Solve Them.

Call Center 40

Call Center Contact Center Outsourcing Out-Tasking Outsourcing 40

Magellan Solutions

NOVEMBER 10, 2020

If so, legal process outsourcing (LPO) is your best bet. People who outsource LPO all ask the same thing: Is it safe at all to offshore legal services? And how is it different from local outsourcing? What is LPO offshoring? LPO offshoring is the process of outsourcing legal processes to an overseas provider.

Offshoring 59

Offshoring Nearshoring Legal Services Outsourcing 59

Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. Therefore, they need someone that can guide them throughout the outsourcing process. Goal-Oriented.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

APRIL 24, 2020

One of the biggest advantages of globalization is how much easier outsourcing has become. Whether locally, nearshore or offshore, you can now easily find a reliable outsourcing partner regardless of your business size or industry. Even the best Canadian players have taken advantage of outsourcing.

Outsourcing 59

Outsourcing Offshoring Banking Business Process Outsourcing 59

Magellan Solutions

JULY 13, 2020

To help meet market demands, some companies turn to SaaS outsourcing. What is SaaS outsourcing? For starters, SaaS outsourcing is the process of hiring a third party service provider to take over certain aspects of a SaaS business. Which services can you outsource for a SaaS business? However, should your company do it?

Outsourcing 52

Outsourcing Data Entry Call Center Business Process Outsourcing 52

Magellan Solutions

OCTOBER 17, 2022

Business owners will not only be given an option to choose the amenities they can avail for this setup, but they can also decide on how to manage their employees based on the office arrangement : the centralized managed seat leasing or a centralized fully managed outsourcing. Call Center Seat Leasing Benefits. Cold Seat Leasing.

E-Commerce 75

E-Commerce BPO Call Center Offshoring 75