Redial

MAY 17, 2023

If you find yourself grappling with increasing customer queries, growing costs, or the need for streamlined processes, it may be an opportune moment to consider implementing a call center. A call center becomes crucial to handle the surge in customer interactions effectively.

Call Center 130

Call Center Reduced Costs Infrastructure Costs Customer Support 130

Magellan Solutions

OCTOBER 11, 2023

Benefits of Outsourcing Inbound Call Center Services Providing outstanding customer service is as important as offering a product or service. It is where outsourcing incoming call center services can be a strategic game-changer. Cost Savings It costs a lot of money to operate in-house call centers.

Call Center 52

Call Center Outsourcing Service Retail 52

Magellan Solutions

FEBRUARY 2, 2022

As the top call center country of the world , the Philippines continuously impress global leaders because of its educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location. A Brief History of the Call Center Industry in the Philippines. billion by 2022.

Call Center 75

Call Center BPO Government Outsourcing 75

Magellan Solutions

MARCH 2, 2021

Instead, we work on: Lowering your operational costs. You can save around a total of $3000 in initial setup and infrastructure costs alone. Moreover, your workforce costs are also reduced. For example, the cost of living in the Philippines is 65.98% lower than that of the US. These are not what we offer.

Customer Support 52

Customer Support Outsourcing E-Commerce Call Center 52

Magellan Solutions

MARCH 15, 2018

As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. The Philippine government has also once tagged the call center industry as the “Sunshine Industry” because of its massive expansion over the past years. Dagupan City.

Call Center 81

Call Center BPO Infrastructure Costs Business Process Outsourcing 81