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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

As the top call center country of the world , the Philippines continuously impress global leaders because of its educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location. A Brief History of the Call Center Industry in the Philippines. billion by 2022.

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6 Factors To Consider In Nearshore Investment

Redial

Cost reduction One of the primary benefits of nearshore investment is that it can reduce labor costs. By locating operations closer to your home market, you’ll be able to minimize travel time and costs, as well as improve communication and collaboration between your nearshore and home teams.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Many businesses have relied on this model mainly to lower costs. For instance, businesses may offshore IT software development to countries with low labor costs. What Is The Difference Between A Call Center And A BPO Company? Meanwhile, a call center handles mainly inbound and outbound calls.

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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

Reduced Costs Outsourcing can save costs by having access to countries with lower labor costs. Businesses can also save infrastructure costs (office space, software, hardware, etc.) Magellan Solutions guarantees topnotch and cost-effective insurance BPO services to clients. when outsourcing.