article thumbnail

Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

The Philippines has been a favorite for business process outsourcing for many years. Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them.

article thumbnail

Dyanix & ScaleHub present: Harness the power of crowdsourcing to reduce costs and boost accuracy

ScaleHub

The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. ScaleHub is proud to have Dyanix as one of its Sales Partners. Discover more about our growing partner network here.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In With nearly 1.44 billion in revenue in just the first half of 2022.

article thumbnail

What Is A Service Level Agreement and How Does It Benefit Your Business?

Magellan Solutions

What Is a Service Level Agreement? One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services.

Service 98
article thumbnail

When Do You Need to Outsource a Call Center

Magellan Solutions

Paypal’s initiative in outsourcing most of its customer service-related tasks not only favors its users, but it’s also a smart move for them to save on labor costs while providing job security to employees worldwide. Clients often prefer outsourcing partners that stay up-to-date with the latest advancements.