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The Resilience of the BPO Industry During Economic Crisis

NoonDalton

Business Process Outsourcing (BPO) has evolved from being a supplemental aspect of companies to an integral part of business strategies across industries. Tumultuous Times: The Economic Recession’s Impact on BPO The advent of the global pandemic rattled various sectors, including BPO.

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The News Is In: Workforce Reductions Have NOT Been Significantly Affected by Automation

Anexa

The expectation was that by investing in automation technologies, productivity gains would result in cost savings due to a reduction in employees. But even though the analysis seemed sound at the time – even compelling – the forecast of massive job losses failed to materialize. It’s a fact. What’s the takeaway?

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The Future of Outsourcing in BPO Companies in 2024

Magellan Solutions

The outsourcing industry is projected to expand at a compound annual growth rate (CAGR) of 6.69% to reach US$0.45 This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. trillion in 2024.

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Pot of Gold: Be Smart (Not Lucky) With Outsourcing Business Processes

inDinero

Outsourcing has been the way to grow a startup or small business, but that’s changing. business process outsourcing (BPO) is ubiquitous with “doing business.” This Pot of Gold post is all about shifting your (short-term and long-term) perspective on outsourcing through discovery.

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Human Uplift Takes Flight

Automation Anywhere

As we build our technology to enable humans to do more, we are aware that while catalyst technologies such as our Robotic Process Automation (RPA) create new jobs, they may cause other jobs to transition. This is our opportunity to bridge the skills and individual wealth gaps created by today’s technology jobs.

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BPO Philippines Reshaping The Retail & Banking Industry For 2022

Magellan Solutions

A millennial-geared service headquartered in London, it has already created 400 jobs in the UK. Next-generation banking automation. Automation is a key tool for retail banking in the coming years. . Deploying automation in retail banking further renders the following benefits: Intelligent bots. AI for Data Analytics.

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