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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Types Of Business Process Outsourcing Models.

BPO 98
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Whatever You Call It, Outsourcing to Puerto Rico Is a “Shore” Thing for U.S. Businesses

Future of Digital Sourcing Nearshoring

Puerto Rico may suffer a severe identity crisis when it comes to naming its category of outsourcing. …nearshoring may be a better term. businesses – the cost benefits of offshoring and the productivity benefits of nearshoring, on-shore. It’s not really offshoring from the U.S.…nearshoring

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Mexico Advances Into The IT Market 

Redial

With a focus on quality service delivery and cost-effectiveness, Mexico’s call centers have become an integral part of the global IT outsourcing ecosystem. The country’s close proximity to the United States and its competitive costs and cultural affinity has made it an ideal nearshore outsourcing destination.

Marketing 100
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What Is Outsourcing? All You Need To Know!

31 West

How Do You Outsource? There are 3 main types of outsourcing which are onshore, nearshore or offshore. Onshore refers to outsourcing done within the borders of a country. Nearshore refers to outsourcing to a company in a neighboring country. What Should Be Outsourced? BPO, KPO and ITO?

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Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

IT Outsourcing Information technology outsourcing, or ITO, is the practice of a business contracting out computer or Internet-related tasks, such as programming, to other businesses. Reshoring Reshoring is the process of relocating production or development domestically.

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(Outsourcing) Location, Location, Location: Why it Should Factor Into Your Decision-Making Process

Future of Digital Sourcing Nearshoring

If you look only at the price tag Asia tops the list for outsourcing locations, but that’s not the whole story. Latin America is a great IT outsourcing location for companies in the U.S. Similarly, Eastern Europe is an ideal outsourcing location for Western and Northern European companies. Region: Global

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5 Benefits of Creating an HR Help Desk to Scale your Organization

Auxis

From increased employee satisfaction to decreased HR turnover, learn 5 benefits of HR Help Desk organizations your business needs to access.