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Celebrating 25 Years of EXPO RC

Anexa

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management. The post Celebrating 25 Years of EXPO RC first appeared on Anexa BPO.

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SaaS Customer Support: 4 Facts For Customer Success

Pure Moderation

They can provide educational resources in the form of: Seminars Workshops Networking events Brochures. While it’s true that hiring a skilled team with great customer service skills is essential, there are also a couple of qualities to look out for. Check them out below. Consider Automating Routine Tasks.

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Surprise BPO Employers With Your Impressive Resume Format

Magellan Solutions

Whether you’re an aspiring call center agent or a veteran getting ready to go back to the field, you can increase your chances of getting hired by stunning BPO employers with an impressive resume format. Again, employers don’t need to know about every seminar or contest you’ve participated in.If What’s in a resume?

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