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Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

Top-notch telephone support is essential for building brand loyalty and boosting sales for your online business. From processing orders to troubleshooting website glitches, the demands on your support team can be relentless. Partnering with a BPO service provider for your Shopify telephone support is brilliant. With over 1.75

BPO 95
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Recession-Proof Your Business with Information Technology (IT)

Anexa

Online Sales The pandemic was responsible for a vast – and permanent – shift in consumer behavior. COVID-19 and the resulting lockdowns forced businesses to turn to a digital sales model in order to stay in business. The post Recession-Proof Your Business with Information Technology (IT) first appeared on Anexa BPO.

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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? For example, Sales Management or CRM handling at a Contact Center. Sales and Marketing. Order Management.

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How Non-voice Outsourced Customer Support Services are Rebranding BPOs?

Magellan Solutions

To better understand why non-voice call centers are paving the way to better customer service, let’s look at the current top five outsource customer support services : Social media outsourcing is an up-and-coming BPO service that is slowly gaining traction to many companies. If you have a website, go on and enlist a BPO company now.