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The Crucial Steps to Success: Preparing for an Order Management Project

Perficient Digital Transformation

Embarking on an order management project is a significant undertaking for any organization. The success of such projects hinges on meticulous preparation, particularly in terms of collecting and categorizing requirements and effectively managing the associated change. Collecting and Categorizing Requirements: 1.

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Thinking About DTC? Don’t Leave Out Order Management Systems

Perficient Digital Transformation

Let’s look at three reasons why an order management system (OMS) implementation will ensure your customers receive the product on time and within their level of expectations. Back in January, I discussed why order management systems could be the secret sauce for customer experience success in 2022.

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Elevating the In-Store Experience Through Order Management

Perficient Digital Transformation

With this in mind, it is crucial for retailers to consider the benefits of investing in technology that allows customers to access their order information online regardless of the purchase channel. It is no longer acceptable to make an in-store purchase and not be able to retrieve order information digitally.

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The Power of Precise Delivery Dates: How to Boost B2B Sales and Customer Satisfaction

Perficient Digital Transformation

For B2B companies selling physical goods, providing accurate estimated delivery dates on your website is more than just a nice-to-have feature – it’s a crucial sales and customer experience driver that can significantly impact top-line sales while controlling bottom-line costs.

Sales 52
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Are Private Digital Sales The Future of Customer Experience Bliss?

Perficient Digital Transformation

Introduce exclusive sales through digitally-enabled experiences. . or “I have a hard enough time competing on price, so why would my customer base pay more for private sales when they could receive it elsewhere without paying extra?” . After all, it is an exclusive sale that your customers are lucky to join. .

Sales 69
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Lead-to-Cash Bash 3

SEBPO

The Lead-to-Cash Bash is a two-day event focused specifically on the tools and models that drive “Lead-to-Cash” ecosystems — CRM’s, Order Management, Production & Fulfillment, and Finance Ops — at some of the world’s largest media companies.

Finance 98
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Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

Top-notch telephone support is essential for building brand loyalty and boosting sales for your online business. Prompt resolution of these issues minimizes an online store’s downtime, preventing potential lost sales and revenue. With over 1.75 We also dig deeper into conversion rates to optimize our approach.

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