Magellan Solutions

NOVEMBER 7, 2023

For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant. Outsourcing companies incorporate the latest technology into whatever tasks you delegate to them to ensure productivity, accuracy, and cost-effectiveness.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MAY 3, 2022

The financial institution has its shared services and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. The lower labor costs in developing countries make it possible.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The financial institution has its shared services and many other regional hubs in the Philippines. Because of the high unit cost of its internal call centers, Entergy decided to outsource its customer care operations to an American BPO company. The lower labor costs in developing countries make it possible.

Call Center 52

Call Center Outsourcing Offshoring Banking 52