Anexa

NOVEMBER 24, 2023

The recent micro-store phenomenon introduces opportunities for retailers and e-tailers to improve customer (CX) and employee experience (EX). Reduced Overhead Micro-stores reduce overhead with smaller square footage for rent and fewer staffing requirements. Reach out to Anexa today.

Retail 52

Retail Reduced Overhead E-Commerce BPO 52

Magellan Solutions

JUNE 14, 2023

Cost-effectiveness and flexibility in hiring Hiring offshore VAs reduces overhead costs because you don’t have to pay full-time employees’ salaries and benefits. A small e-commerce store in Los Angeles hired a VA. SMEs only pay for the number of hours VAs work. This led to a 50% increase in website traffic.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Magellan Solutions

MARCH 26, 2020

Platforms such as Facebook, Instagram, and Twitter are perfect for e-commerce stores while LinkedIn works best for business-to-business transactions. A virtual assistant for sales working from a BPO has sufficient training in resolving issues, handling inquiries, managing frustrations, and increasing customer satisfaction.

Sales 52

Sales Out-Tasking E-Commerce Reduced Overhead 52